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Monitoring Library

Media Monitoring News Archives

CyberAlert: Nobody Monitors and Measures the Media Better
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Media Monitoring News

This Month in Media Monitoring
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This Month in Media Monitoring newsletter is distributed free of charge by CyberAlert, Inc. (www.cyberalert.com), the media monitoring company, as a service to its customer base in public relations and marketing.


Table of Contents

The Social Media Compendium II
Media Monitoring Check-Up
How To Choose an Outsourced Media Monitoring Service
Reminder: PR Media Monitoring Grant Deadline December 31
PR & Marketing Job Openings
Best of Previous Issues


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The Social Media Compendium II

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The Social Media Compendium II provides an enhanced listing of really interesting and original articles on social media. This wide-ranging compilation provides real insight on social media to help novices become “instant experts” and experts to become more accomplished practitioners.

First, as a counterbalance to the many rah rah articles on social media, Beware Social Media Snake Oil in Bloomberg Business Week, provides fair warning that social media consultants may not fulfill their promises.

The Top 10 Social Media Blogs provides a superb starting point to stay current on social media with a decided skew to marketing applications.

In How to Use Twitter to Become a Marketing Genius, Gary Stein offers a list of “gurus” to follow and some sensible advice on how to get started tweeting about your brand or organization.

In eMarketing&Commerce, Jim Gilbert compresses a lot of insight into a short article entitled 9 Immutable Laws of Social Media.

In Social Media Today, Jim Tobin expounds on The 4 Cornerstones of Social Media Monitoring, giving a wider than normal perspective.

Creating Value: Public Relations and the New Brand Value, a white paper from the Council of Public Relations, explores how companies are increasingly eschewing advertising and instead deploying social and conventional media in ways designed to enhance the perceived value they deliver to customers.

In Social Media Marketing Tactics and Resources, social media expert Lee Odden writes on trends and resources in social media for marketing and PR.

Forrester’s Social Technographics Report creates a “ladder” of different levels of social media participation as a coherent approach to build social media activities starting with your target audience and determining what kind of relationship you want to establish with them.

Andy Beal of Marketing Pilgrim offers Social Media Monitoring Tools: 26 Free Tools for Buzz Monitoring — the ultimate tool kit for do-it-yourselfers. Low-cost subscription media monitoring services such as CyberAlert (www.cyberalert.com) maintain, however, that they are more time-efficient and cost effective than do-it-yourself social media monitoring.

Top Ten Drug Companies in Social Media by Ron Callari in InventorSpot provides excellent examples of utilizing social media for both promotion and education. The examples can be applied to many different industries and companies.

Robin Neifield in ClickZ offers The Corporate Face on Facebook, a look at how corporations can use multiple Facebook pages for different internal and external communications objectives.

In Six Mistakes to Avoid when Using Social Media on MarketingWeb, Diane Charton, MD of Acceleration Media shares some invaluable insight into the common mistakes that companies make when approaching social media and cautions on how to avoid them.

Ten Harsh Truths about Corporate Blogging by Paul Boag in Smashing Magazine is a must-read before you start a corporate blog.

The savvy Ann Handley of MarketingProfs asks Should CEO’s Blog?…and provides answers.

Avoiding the Dark Side of Social Media offers advice on how businesses can use social media correctly and not be tripped up on lurking issues.

10 Ways to Use Twitter as a Business Tool by John Jantsch. The title says it all.

In Ten Habits of a Savvy Twitterer, Stephanie Quilao (“Steph”). a Twitterer with 45,000 followers, explains with great insight how to get more followers. Bottom line: you have to be genuine and stand for something. People have to like what you stand for, what you’re about, and what you have to offer.

A much longer white paper from Prime Point Foundation in India examines How to Twitter Effectively. It’s a thorough indoctrination to Twitter and its jargon.

On iMedia Connection, Denise Zimmerman examines How to Use Twitter to Mitigate a Crisis.

How many ways can you tweet? Chris Lake delineates The 27 Varieties of Tweets by Retailers. The article is a great idea generator and not just for retailers.

Someone Mocking You on Twitter? The PR Junkie at Ragan.com tells you how to minimize the damage.

Andy Sernowitz, a recognized guru in social media, lays out the The 3 characteristics of a great word of mouth topic. Short and to the point.

Blog with Integrity offers a succinct code of ethics for bloggers.

Fluent: The Razorfish Social Influence Marketing Report offers in-depth analysis and unique insight on uses and measurement of social media in marketing and PR.

The Measurement Standard offers The Social Media Compendium, a comprehensive list of worthwhile articles on measuring social media. Among the articles, Katie Paine expounds on 7 Steps to Measurable Social Media Success and Jim Macnamara provides another take on social media measurement in 10 Social Media Metrics: How to Make Social Media More Measureable.

Don Bartholomew and the International Assn of Business Communicators put a sensible approach to measuring social media ROI in Social Media ROI: Separating Myth from Methodology.

How do you know your social media efforts are producing results? In ClickZ, Gary Stein outlines the Five Biggest Mistakes in Measuring Social Media.

And, if this compilation of social media articles isn’t enough for you, Mashable offers a collection of "15 Free Social Media White Papers and Ebooks" that includes papers from Carnegie Mellon, American Express and social media consultant Chris Brogan who writes about Social Media and Social Networking Starting Points for businesses that want to get into social networks and social media.


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Media Monitoring Check-Up

At the end of the year, it makes sense to take a close look at corporate media monitoring processes, procedures and costs so that you can make appropriate changes for the coming year. This article offers four major suggestions on how to evaluate your present approach to media monitoring of news and consumer discussion and implement changes to achieve better results at lower cost in 2010.
> Full Article


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How To Choose an Outsourced Media Monitoring Service

If you're thinking about switching from in-house media monitoring to an outsourced service, you'll want to review the article entitled Choosing a Media Monitoring Service: 9 Questions to Ask.


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Reminder: PR Media Monitoring Grant Deadline December 31

The deadline to submit grant applications for one free year of media monitoring is December 31. A simple and secure grant application is available online at https://secure.cyberalert.com/grants.html.

CyberAlert, Inc. (www.cyberalert.com) the online media monitoring company, will award up to 15 public relations grants to not-for-profit organizations. Each grant carries a retail value of $3,000 to $4,500. In the previous six years, CyberAlert has awarded 124 grants to not-for-profit organizations, including 22 grants in 2009, with an aggregated value of over $275,000. Here’s the list of 2009 grant recipients.

All not-for-profit, educational and charitable organizations in the United States and Canada are eligible to apply for the grants, except previous grant recipients. CyberAlert will announce the grant recipients in January.


PR & Marketing Job Openings

Public Relations Positions

Account Director (Healthcare) with Pharma Experience — Waggener Edstrom Worldwide
Communications Manager — The University of Texas at Dallas
Media Relations Manager — Reading is Fundamental
Special Events/ Corporate Relations Coordinator — MUST Ministries, Inc.
Director of Public Relations — MGA Entertainment
VP Communications and Public Relations — United Way of Treasure Valley
Director of Public Relations — Sodexo
Public Relations Assistant — Aeropostale, Inc.
Media Relations Manager — Ford Foundation
Public Affairs and Employee Communications Specialist — Coca Cola Enterprises Inc.
PR Associate — Capterra
Director of Corporate Communications — Solutia
Director, Global Corporate Communications — Hilton Hotels Corp.
Web Communications Specialist — Westinghouse Electric
Director of Media Relations — Pepperdine University
Director, PR and International Communications — Raytheon

Marketing Positions

SVP & Chief Marketing Officer — Council of Better Business Bureaus, Inc.
Marketing Communication Specialist — Huntsman
Director of Marketing — Playworld Systems, Inc.
Marketing Coordinator — Winter Park Resort
VP Global Head Marketing — Capital IQ, Inc.
Senior Marketing Manager, Bing Marcom Strategy — Microsoft
VP Marketing — The Wet Seal, Inc.
Marketing Manager — NeoClone, LLC
Marketing Writer Producer — CarToys
Marketing Intern — artnet Worldwide Inc.
Senior Director Consumer Marketing — FICO (Fair Isaac)
Marketing Coordinator — NutriSystems, Inc.
Vice President of Marketing — Senior Star Living
Managing Vice President. Communications & Marketing — American Dental Association

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Best of Previous Issues

Free and Low-Cost News Release Distribution Services
Questions to Ask When Choosing a Media Monitoring Service
Viral Video for PR: Guidelines for Success
Guide to Handling a Blog Crisis
Corporate Blogging: Lessons, Opportunities & Pitfalls
The Biggest Mistakes in Crisis Communications
Press Releases to Drive Web Site Traffic


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