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Twitter Monitoring | Facebook Monitoring | Social Media Monitoring
Comprehensive Social Media Monitoring:
Twitter, Facebook and More
Today, when a person wants to report something interesting or express an opinion, it usually appears first on Twitter or Facebook. Twitter tweets and Facebook posts are the new early warning system for brands and corporations.
To understand consumer opinion now requires more than focus groups and surveys.
Managing corporate and brand reputation requires that you listen to the online voice of the customer. Monitoring social media including Twitter, Facebook, video sharing sites such as YouTube, blogs, message boards, forums and Usenet news groups is the prime, best, and least expensive method to obtain candid and credible consumer feedback.
CyberAlert Buzz, a leading social media monitoring service, delivers real-time data on what people are saying to their online followers. The service includes in-depth and the most accurate possible coverage of all Twitter tweets and public Facebook posts.
CyberAlert Buzz cuts through the clutter and delivers only tweets and posts about your company, its brands, competitors, personnel, industry and policy issues.
With CyberAlert Buzz, never again will you miss an important social media mention of your company or brands.
CyberAlert Buzz tracks relevant keywords and phrases and filters them to achieve extraordinary accuracy.
CyberAlert can monitor specific Twitter hashtags and most every special search operator available in Twitter including:
| Operator | Finds tweets… |
| twitter search | containing both "twitter" and "search". This is the default operator. |
| "media monitoring" | containing the exact phrase "media monitoring". |
| media OR monitoring | containing either "media" or "monitoring" (separately or both together). |
| media-monitoring | containing "media" but not "monitoring". |
| #mediamonitoring | containing the hashtag "mediamonitoring". |
| from:wtian | sent from person "wtian". |
| to:comcowic | sent to person "comcowic". |
| @cyberalert1 | referencing person "cyberalert1". |
| "media monitoring conference" near:"New York City" |
containing the exact phrase "media monitoring conference" and sent near "New York City. |
| "media monitoring" since:2011-12-31 | containing phrase "media monitoring" and sent since date "2011-12-31" (year-month-day). |
| ftw until:2010-12-27 | containing "ftw" and sent up to date "2010-12-27". |
Using keyword queries, CyberAlert Buzz monitors every last public posts in Facebook.
CyberAlert monitors social media in most every language in most every country — and can search using non-English characters.
Each day, CyberAlert delivers your identified Tweets and posts before the start of business — or more frequently, even hourly, at a small additional charge.
CyberAlert stores all Twitter tweets and Facebook posts in an online Digital Clip Archive with a full-featured dashboard to search, sort, filter, share and otherwise manage your social media clips.
Your CyberAlert social media clips can be stored and analyzed together with your news and broadcast clips in a single intergrated media monitoring archive and dashboard.
With CyberAlert Buzz, never again will you miss an important social media mention of your company or brands.
Companies, government agencies, and not-for-profit organizations can order a 14-day free trial of any CyberAlert media monitoring service, including CyberAlert Buzz for social media monitoring.
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